1. Introduction
Welcome to iLMعلم ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the application.
2. Information We Collect
We may collect the following types of information:
- Account Information: Your name, email address, and password when you register.
- Profile Data: Grade level, selected subjects, board, and academic program.
- Usage Data: Quiz results, test scores, streak data, and progress metrics.
- Device Information: Device type, operating system, and app version for bug reporting.
- Communications: Messages you send us via the contact form or in-app chat.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the iLMعلم application.
- Personalize your learning experience and recommend content.
- Track your academic progress and maintain streak records.
- Send you important notifications about your account or updates.
- Improve our services through analytics and user feedback.
- Ensure the security and integrity of our platform.
4. Data Sharing & Disclosure
We do not sell your personal data to third parties. We may share data with:
- Service Providers: Cloud hosting (Vercel, Neon PostgreSQL) and analytics tools.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger or acquisition, users will be notified.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
6. Security
We implement industry-standard security measures including encrypted password storage (bcrypt hashing), HTTPS-only API communication, and JWT-based authentication tokens. However, no method of transmission over the Internet is 100% secure.
7. Children's Privacy
iLMعلم is designed for students. We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If you believe a child has provided us personal information, please contact us immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict the processing of your data.
To exercise these rights, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of the app constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please email us directly at supportilmv2026@gmail.com or reach out through our Contact page.